Policies

Please allow 5-7 business days to process your order, does not include shipping time.

 

For Smooth Transaction and timely processing
PLEASE be sure you have your order completed in full before submitting,
Thread Color (if needed), Name or Initials - enter in blank box on shopping cart screen.

 

Check all your spelling before submitting, I personalize according to your input, no refunds or exchanges unless there was an error on my part.
Please currently allow 5-7 business days for embroidery, 2 weeks around holidays.

 

Thread Color appearances may vary on individual computer monitors.  When selecting thread colors please use the thread # and name (ex: 1838 Red) or enter match the item closest.

 

I accept custom orders with no minimums. Your custom order must be paid in full before I begin processing. I will quote on digitizing costs (turn picture to stitches), minimum cost to digitize is $25.00. A digitized proof (logo turned to stitches for embroidery) of your artwork will be sent to you for approval before stitching (see Logo Information below).

 

LOGO INFORMATION:
Cre8ivGifts assumes all of our customers have the rights for usage on all logos and designs submitted to us, email your proof and contact info to us, as we need approval to reproduce - No clipart pictures will be accepted. We will not assume responsibility in any trademark or copyright infringement dispute. By purchasing from us the customer agrees to assume any liability resulting from actions or demands brought against us for trademark or copyright infringement. We will digitize your logo (turn picture into stitches) as submitted to us, please send your logo exactly the way you would like it stitched in a clear .jpg format. Your item(s) will not be scheduled for production until final approval is submitted by you.

 

Contact us:
Email: cre8ivgifts@gmail.com

 

 

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